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What are typical homecare services?

Typical home services include but are not limited to the following: Personal Care, housekeeping and laundry, shopping and cooking, transportation, and medication reminders. For a complete list of our services, click on our Services page for detailed descriptions of all current services offered by Home Care Advantage.


Why should I consider Home Care?

In our view, there are two reasons to consider home care. First, choose home care if the duties required to live at your residence are becoming too much to handle alone. Second, choose home care if a health condition puts you at risk of falling or self-neglect.


What is your service area?

We serve Fairfield, Litchfield and New Haven Counties.


Do you require a long term contract?

No. We have a 48 hour cancellation policy.


How am I sure that my caregiver will do their work?

When you set up service with Home Care Advantage, we'll decide together on a Service Plan or Plan of Care. This is turned into a duty sheet for the caregiver to follow. We monitor and supervise the work to make sure your caregiver is following this plan.


Do you serve seniors who already live in retirement communities, assisted living, and nursing homes?

Yes. Wherever you call home, that is where we will serve you. Many of our clients live in senior living communities.


Will my caregiver be paid directly by Home Care Advantage?

Yes. All of the caregivers are fully employed by Home Care Advantage and are paid directly through our payroll department. Our staff is our greatest resource and we pay them at competitive rates.


Will I have different caregivers?

By design, we plan for continuity and for you to have as few different caregivers as possible. There may be times when your assigned caregivers is on vacation or is out due to illness. We will give you as much advance notice as possible before putting in a replacement caregiver.  Our goal is to ensure that your needs are met and make your experience pleasant and seamless. If the schedule calls for more than one caregiver, don't worry. We have a system that allows one caregiver to communicate your likes and dislikes to a colleague so that we can provide excellent service without disruption.


Whom do I contact if I have questions about the services I am receiving?

You may contact our office directly by phone at: (203) 744-8380 and speak with a supervisor or with the Owners of Home Care Advantage.


Why not just hire my own caregiver?

The first thing that typically happens if you hire your own caregiver is that she won't show up! That is the beginning of the headaches. Then there are the licenses, taxes, injury liability, training, background screening, monitoring . . . and the list goes on. You get the idea. If you want to sleep peacefully at night, leave the headaches to us!


How quickly can you start service?

We do same day assessments and can have the Service Plan of Care in place within 48 hours. We know that this is particularly important for seniors who are being discharged from rehabilitation centers. In less urgent circumstances, we prefer to have a two week preparation period.



"Family Owned
and Operated"

 
State of Connecticut
Department of Consumer Protection
Registration # HCA.0000505
  Copyright © 2014 • Home Care Advantage LLC • All Rights Reserved
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